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30 Day Money Back Guarantee |
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Written by Shannon
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Monday, 25 February 2008 |
30 Day Money Back GuaranteeWe have a 30 day money back guarantee on all products. You may have noticed that our guarantee is shorter than others who sell the same product. The reason for this is because we want to help children in the quickest time possible. Due to the ease at which someone can return a digital product, we have to hold the funds until we know the purchaser is not going to ask for a refund. Rather than offering a 60, 90, 120 day money back guarantee and having to hold those funds for the entire time, we figured it would be best to offer 30 days. But don't worry, that's not set in stone. We are flexible. If you have any problems, just email me before the 30 days at
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Digital Products (eBooks, etc): All digital products can be returned for a refund within 30 days, but not before 2 days. This means that if you purchased the digital product on Monday you cannot return it until Wednesday. We believe that if you were truly interested in owning this product, then two days is fair to give you enough time to review the product and make an opinion on it. We've seen too many people buy a product and 30 seconds later request a refund. They barely had enough time to download the product, let alone read it. We want to minimize the amount of freeloaders. :) Hope you understand.
Services: If you are not happy with the service provided by the donating party, please contact me directly at
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I'll work with you and the provider of the service to try and work out the problem. If no resolution can be found, we'll issue a full refund, within 30 days. We rely on the service provider's refund policy as well when determining if a refund is warranted, so be sure to check out their refund policies as well before placing your order with us.
Products: All physical products must be returned at your expense in the original condition and packaging. Although the product itself doesn't have to be back in our hands within 30 days, we will need to be contacted prior to 30 days to receive a full refund (excluding return shipping cost). We highly recommend that you purchase insurance on any product shipped back to us as we're not responsible for lost or damaged products during shipping. Sorry, we gotta have it this way... We give away most of the money to the children and the remaining take care of the cost to ship it to you.
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Last Updated ( Monday, 25 February 2008 )
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